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Please mail your comments, questions, or concerns to the Customer Assistance Center located nearest you.
From inside the U.S.:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
From inside Canada:
GM of Canada
1908 Colone Sam
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005
Telephone
If you have a question, comment, or problem with a product or service, let us know, we will be happy to serve you. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
When calling, please have the following information available:
Customer Assistance Center:
Inside the U.S.: 1-800-762-2737
Inside Canada: 1-800-263-3777
Service Manuals and Owner Publications:
To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Pontiac vehicles, call the appropriate toll-free number below.
Inside the U.S.: 1-800-551-4123
Inside Canada: 1-800-668-5539
Service manuals contain diagnosis and repair information for all chassis and body systems. These manuals may also be useful for owners who wish to have a greater understanding of their vehicles. These manuals are also useful for owners with the appropriate skill level or training to perform "professional do-it-yourself" service. Pontiac service manuals for professional, qualified technicians are also available. In some cases, these manuals refer to specialized tools, equipment, and safety procedures necessary to service a vehicle.
Designed to help drivers maintain steering control by reducing wheel lockup during hard braking on most slippery or dry surfaces. Dynamic rear proportioning was developed to help distribute brake force between the front and rear wheels, depending on how the car is loaded. This also helps reduce stopping distances, particularly when carrying heavy loads.
Seatbacks that fold down completely or split 60/40 to accommodate passengers or gear.
Power seat that allows the driver and/or passenger the option of six different seating positions for maximum driving comfort.
Helps prevent mud, snow and other materials from damaging the vehicle's carpets.
Available, on-demand all-wheel-drive system which delivers power to the front wheels during normal driving on dry road surfaces; but if rain, snow, or mud cause front-wheel slippage, power is automatically delivered to the rear wheels. Behind this system is the Progressive Coupling Assembly (PCA) located within the rear-drive module. The system is automatic with no action required by the driver to achieve traction and mobility.
Detects ambient light and glare from other headlights on the road. The advanced electrochromic sensing technology dims the mirror to give you optimal glare protection and rear vision.
Allows you to plug-and-play an iPod® or standard MP3-player, and listen to (as well as control the volume of) digital music via your vehicle’s audio system.
Disperse heat more effectively than a twin-tube shock. This results in a cooler, more efficient operation, and a longer shock absorber life. The lighter weight of the shock is also known to reduce wear-and-tear on suspension components.
Factory-installed system that automatically monitors and controls vehicle speed.
Reduced-intensity lamps on the front of vehicles that automatically illuminate when a vehicle is driven. They make the vehicle easier to see to both pedestrians and other vehicles in a variety of daytime conditions including fog, rain, dusk, and bright sunlight.
An information display that includes: outside temperature, an oil-life monitor system that indicates when to change your oil, and various vehicle warning messages such as “trunk ajar” and “low fuel.”
Advanced driving enhancement feature that allows the driver to sequentially shift gears manually via the gearshift lever.
"Dual-stage frontal air bags utilize sensors to help detect the severity of a crash, then determines if the air bags should be deployed and whether a full or less-than-full amount of inflation is to be used. In less severe crashes or when the seats are in the full-forward position, the air bags will deploy at less than full level. The Passenger Sensing System automatically switches the right-front passenger frontal air bag on or off based on the passenger's weight and the type of pressure on the seat. *Always use safety belts and the correct child restraint for your child's age and size. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal air bag. See the Owner’s Manual and child safety seat instructions for more safety information. "
Utilize sensors to help detect the severity of a crash, then determines if the air bags should be deployed and whether a full or less-than-full amount of inflation is to be used.
* Always use safety belts and the correct child restraint for your child’s age and size. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal air bag. See the Owner's Manual and child safety seat instructions for more safety information.
Allows both the driver- and right-front passenger to set two independent temperature preferences. Once set at a specified temperature, the cabin is maintained at that temperature, making constant readjustment unnecessary.
Available system that uses a navigation CD to provide step-by-step driving directions and reliable information on the road. The navigation radio lets you select between routes using either the shortest route or the one that utilizes major roads.
Replaces throttle cable with electronics and algorithms for precise engine and vehicle response. RPM-based versus speed-based, ETC tailors throttle behavior to be more deliberate or unfettered as input demands. Advanced engineering engages the oil system as a cooling mechanism; pistons are bathed by a continuous spray from oil jets, increasing engine stamina by this targeted reduction of operating temperature.
Plug-in resistance heating element that warms the engine oil and coolant while the engine is turned off. This helps keep your engine block warm allowing for cold-weather starts.
Wheels designed without a ridge along the outer perimeter of the wheel. This allows the spokes to go flush to the wheel and enables the wheel weights to be placed on the inside instead of the outside. Flangeless design also makes for a cleaner overall wheel appearance.
Retractable hardtop jointly developed with Karmann, the renowned convertible specialist. As the hardtop fully retracts, the steel roof stows away in about 30 seconds.
"Roof-mounted head curtain side air bags are designed to help reduce the risk of head and neck injuries to front and rear seat outboard occupants on the near-side of certain side-impact collisions. *Always use safety belts and the correct child restraint for your child's age and size. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal air bag. See the Owner's Manual and child safety seat instructions for more safety information. "
Engineered to secure today's child-safety seats, as well as next-generation child-restraint equipment.
"OnStar is the in-vehicle safety and security system created to help protect you and your family on the road. OnStar's innovative three-button system offers 24-hour access to expertly trained, caring Advisors, connection to emergency assistance, and access to OnStar Hands-Free Calling,† among other features. *OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Subscription Service Agreement required. Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for OnStar's Terms and Conditions, Privacy Policy and system limitations and details. Additional information can be found in the OnStar Owner's Guide. †OnStar Hands-free Calling requires a Hands-Free Calling enabled vehicle, existing OnStar service contract and prepaid minutes or enrollment in a shared minutes plan. Not available in certain markets. Calls may be made to the U.S. and Canada only. "
Remote device capable of starting a vehicle from up to 200 feet away, allowing the interior to be warmed up or cooled down by the climate control system, prior to entering the vehicle.
"Mounted in the outer bolsters of the front seats, seat-mounted side-impact air bags are designed to help reduce the risk of head and thorax injuries to front-seat in side-impact collisions. *Always use safety belts and the correct child restraint for your child's age and size. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal air bag. See the Owner's Manual and child safety seat instructions for more safety information. "
Provides increased vehicle control by continuously monitoring the car’s steering angle, individual wheel speed, brake pressure, lateral acceleration and yaw rate. The information is then used to compare the direction the driver is steering with the vehicle’s actual path, so the system can make the necessary corrections to help the driver keep the vehicle on path.
Theftlock is designed to make a radio inoperable when it is disconnected from its power source (the vehicle battery).
Using a sensor inside each wheel, the Tire Pressure Monitor System senses if a tire is losing air pressure and notifies the driver with a message in the Driver Information Center indicating when a tire is low.
Uses the brakes and torque intervention to help control wheel spin during acceleration on most types of road surfaces.
Advanced engine technology that uses advanced electronics to constantly adjust the camshaft allowing the engine to operate at peak efficiency, maximizing horsepower and torque curves while helping to reduce emissions and improve fuel economy.
"With a wide variety of programming, XM has something to excite any driver. Whether you want to be entertained or informed, to laugh, think, or sing, XM has the perfect channel for you coast-to-coast, and in digital-quality sound. *Available in the 48 contiguous United States. Required $12.95 monthly subscription sold separately after the three trial months. All fees and programming subject to change. Subscription subject to customer agreement. For more information visit gm.xmradio.com"