Help Center

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    Contact Us

    Your complete satisfaction is important to us. We have facilities, representatives, technicians, tools, and
    up-to-date information to promptly resolve your questions or concerns. We provide multiple convenient ways to contact us 7 days a week, 24 hours a day.

  • E-mail

    Click the link below to open our e-mail contact form.
    Email Pontiac

  • Mail

    Please mail your comments, questions, or concerns to the Customer Assistance Center located nearest you.

    • From inside the U.S:
    • Pontiac Customer Assistance Center
    • P.O. Box 33172
    • Detroit, MI 48232-5172
    • From inside Canada:
    • GM of Canada
    • 1908 Colone Sam
    • Oshawa, Ontario
    • L1H 8P7, Canada
    • Mail Code 163-005

  • Telephone

    Your vehicle concerns are important to us. Please feel free to contact us with any questions or feedback. To better address your comments and concerns, please choose from the phone numbers below. Pontiac Customer Assistance Centers are open Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST, and closed on Sunday.

    • Your name, address, and home and daytime telephone numbers
    • Your Vehicle Identification Number (VIN), which can be found on your registration
    • Dealership name and location
    • Vehicle delivery date and current mileage
    • Nature of your concern
    • Customer Assistance Center:
    • Inside the U.S.: 1-800-762-2737
    • Inside Canada: 1-800-263-3777
      • Service Manuals and Owner Publications:
      • To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and
        many past model Pontiac vehicles, call the appropriate toll-free number below.
      • Inside the U.S.: 1-800-551-4123
      • Inside Canada: 1-800-668-5539

    Service manuals contain diagnosis and repair information for all chassis and body systems. These manuals may
    also be useful for owners who wish to have a greater understanding of their vehicles. These manuals are also
    useful for owners with the appropriate skill level or training to perform "professional do-it-yourself" service.
    Pontiac service manuals for professional, qualified technicians are also available. In some cases, these manuals
    refer to specialized tools, equipment, and safety procedures necessary to service a vehicle.