1. Why has GM elected to make this change?

This move is intended to provide you with an unprecedented level of value, confidence, and protection. As a result, GM is elevating your total vehicle ownership experience with the best, most comprehensive consumer confidence package in the industry.

2. What does the The GM 100,000-Mile Warranty include?

It includes a lot, beginning with: 5 years/100,000-mile powertrain limited warranty†. In addition to our standard bumper-to-bumper limited warranty, for the first time ever, all 2008 GM passenger cars are covered by this exceptional warranty. There are no deductibles for repairs and the warranty is fully transferable at no charge.

3. Is my Roadside Assistance coverage extended also? What is the coverage?

5 years/100,000 miles of Roadside Assistance†. The Best Coverage in America also provides you with the added assurance of 24/7 Roadside Assistance. This includes Fuel Delivery so you can reach the nearest service station, as well as Lock-Out, Flat Tire, Jump-Start and certain Emergency Towing services.

GM Roadside Service can be reached 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation, and for a nominal charge if the GM vehicle is no longer under warranty. Roadside Service is available only in the United States and Canada.

Emergency Road Service is performed on-site for the following situations:

  • Towing Service
  • Battery Jump Starting
  • Lock Out Assistance
  • Fuel Delivery
  • Flat Tire Change (covers change only)

4. What about Courtesy Transportation?

Courtesy Transportation is also included for 5-years/100,000 miles†(whichever comes first) on all 2008 passenger cars. Whenever warranty repairs are required, several transportation options and/or reimbursement of certain transportation expenses are available for your convenience at participating dealers/retailers.

5. What kind of deductible do I have to pay for all this protection?

There are no deductibles for covered repairs.

6. Is my vehicle covered from rust, too?

GM vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your GM dealer for terms of this limited warranty.

7. I purchased a 2008 GM vehicle in March. Is my new vehicle eligible?

Yes. If you already purchased a 2008 GM vehicle, your new vehicle is automatically covered under our 100,000-Mile/5-year Powertrain Limited Warranty† at no extra cost. You will receive an updated warranty booklet insert for your glove box literature in the next several weeks.

8. I have a 2006 GM vehicle with the exact same vehicle/powertrain as the 2007. Why isn’t my vehicle eligible?

Unfortunately, the new extended powertrain warranty is available as a new feature on 2007 models only. However, you may want to contact your GM dealer to discuss the many GMPP products that can be tailored to include only the powertrain components.

9. When will I receive updated documentation to prove that I have the new powertrain warranty coverage on my 2008 GM vehicle?

A warranty booklet supplement for your glove box literature will be mailed to you in the next several weeks.

10. I purchased a GMPP extended warranty prior to the announcement of GM extending coverage and want my money back. How do I apply for reimbursement?

Because you have also purchased a GM Protection Plan Vehicle Service Contract, our GM Protection Plan team will be contacting you by mail shortly with additional details on how the new GM 100,000-Mile/5-year Limited Warranty impacts your GM Protection Plan Contract.

11. Do I have to take my vehicle to a GM dealer for maintenance to maintain my extended powertrain eligibility?

GM dealer/retailers have the specialized training and GM genuine parts and accessories to ensure your vehicle is repaired and maintained properly. Although you are not required to have your vehicle serviced at a GM dealer/retailership, we highly recommend that you do. In addition, we encourage you to keep detailed records and receipts of your maintenance history.

12. Does the required Maintenance of my vehicle change as a result of this new powertrain limited warranty?

As a vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your Owners Manual. Your owners manual provides a detailed maintenance schedule that you should follow for your specific vehicle and driving habits. In addition, we strongly encourage you to keep detailed records and receipts of your maintenance history.

13. Can I purchase this extra powertrain coverage for my 2006 (and prior) vehicle?

You may be eligible to choose from one of our GMPP offerings which can be tailored to meet your needs – including extended powertrain coverage. Please contact your selling dealer/retailership for details on the various GM Protection Plan programs.

14. Why are Goodwrench®-trained technicians so important?

From changing oil to changing engines, these automotive experts use only Genuine GM Parts & Accessories that are designed specifically for your GM vehicle. They’re also tested for performance and reliability. So no matter what kind of GM vehicle you own, trust it to the Goodwrench-trained technicians at your GM dealer/retailer. You'll spend less time in the shop and more time on the road.

15. What does StabiliTrak® do?

StabiliTrak is an electronic stability control system that’s designed to help aid vehicle stability, particularly on slick surfaces or during emergency maneuvers. When this system senses that the vehicle is not responding to steering input from the driver, the system adjusts engine torque and/or brake pressure to the individual wheels, which helps the driver get the vehicle back on its intended track.

16. What is OnStar® ?

As part of the best coverage in America, by the end of 2007, GM will offer OnStar on nearly every GM vehicle sold in the US and Canada. OnStar is the in-vehicle safety and security system created to help protect you and your family on the road. OnStar’s innovative three-button system offers:

  • 24-hour access to expertly trained, caring advisors
  • A connection to emergency assistance
  • Access to OnStar Hands-Free Calling in covered areas (prepaid calling charges apply)

Call 1-800-4-ONSTAR (1-866-466-7827), visit www.onstar.com for system limitations and details.

17. What is OnStar® Vehicle Diagnostics?

OnStar Vehicle Diagnostics is an exclusive new service that runs diagnostic checks on a vehicle's key operating systems and sends the customer monthly reports by e-mail. It's available only from OnStar and GM – just one more way OnStar gives you peace of mind on the road. www.onstar.com



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† Whichever comes first. See dealer for details.

Coverage §

Covered for three years/36,000 miles, whichever comes first:

  • The complete vehicle
  • Tires
  • Towing to your nearest Pontiac dealership
  • Cosmetic corrosion resulting from defects
  • Repairs made to correct any vehicle defect
  • No charge for most warranty repairs

Covered for five years/100,000 miles

General Motors will warrant each 2008 and 2009 model year passenger car for 5 years, or 100,000 miles/160,000 kms. with no deductible, whichever comes first, from the original in-service date of the vehicle, for warrantable repairs which are required as a result of defects due to material and/or workmanship to the Powertrain components as listed below:

  • Engine

Cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, turbocharger, supercharger and all internal lubricated parts as well as manifolds, flywheel, water pump, harmonic balancer and engine mount. Timing belts are covered until the first scheduled maintenance interval.

  • Transmission/Transaxle/Transfer Case

Case, all internal lubricated parts, torque converter, transfer case, transmission/transaxle mounts, seals, and gaskets.

  • Drive Systems

Final drive housing, all internal lubricated parts, axle shafts and bearings, constant velocity joints, axle housing, propeller shafts, universal joints, wheel bearings, locking hubs, front differential actuator, supports, front and rear hub bearings, seals and gaskets.

  • Courtesy Transportation Program

During the warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses will be available under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available. Refer to your Owners Manual for details, including reservation of rights, or consult your dealer/retailer.

Roadside Assistance System

General Motors is proud to offer the response, security, and convenience of the 24-hour Roadside Assistance Program for a period of 5 years or 100,000 miles/160,000 kms., whichever comes first. Refer to your Owner Manual for details, or consult your dealer/retailer. The Roadside Assistance contact information is listed in the Customer Assistance Offices section of the Warranty and Owner Assistance Information booklet.

What Is Not Covered

All the above items are not covered for damage due to accident, misuse, alteration, insufficient or improper maintenance, contaminated or poor quality fuel. For complete details refer to your Warranty and Owner Assistance Information booklet.

This is a supplement to the express conditions and warranties described in the Warranty and Owner Assistance Information booklet. Other coverages are not extended or altered due to this supplement.

For 2008 and 2009 model year passenger car requiring a more comprehensive coverage than what is provided with this warranty and the New Vehicle Limited Warranty, an authorized GM service contract (GM Protection Plan) is available through your dealer/retailer. These are the only plans recommended by General Motors. See your dealer/retailer for details.

Covered for six years/100,000 miles, whichever comes first:

  • Rust-through corrosion

Corrosion Protection

Pontiac vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for six years or 100,000 miles, whichever comes first. Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your Pontiac dealer for terms of this limited warranty.

An Important Note about Alterations and Warranties

Installations or alterations to the original equipment vehicle (or chassis) as distributed by General Motors are not covered by the General Motors New-Vehicle Limited Warranty. The special body company, assembler, equipment installer, or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems, or assemblies installed by GM. General Motors is not responsible for the safety or quality of design features, materials, or workmanship of any alterations by such suppliers.

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† Whichever comes first. See dealer for details.


§ For 2008 and 2009 Passenger Car models. This warranty is for GM vehicles registered in the U.S.A. See your Pontiac dealer for terms and conditions.